Asset Data Management

This Asset Data Management Statement describes the practices of Alimak Group AB and its Group companies as set out in Schedule A (“Alimak Group,” “we,” “us” or “our”) for collecting, storing and using data from Alimak Group machines, products and other assets operated by or on behalf of Customers (“Assets”).

Our Privacy Policy describes how we manage personal data. i.e., information that can be used to identify an individual.

What data we may collect

System data

System data is information that is transmitted to us through digital platforms (“Platforms”), My Alimak, My BMU, A3 and similar applications (“Applications“) and through telematics (and similar devices) (“Devices“) (we use the term “Digital Offerings” to refer collectively to all Applications and Devices that we use), which may include:

• Device, Asset and Component Information, including model number, serial number, order number, software and hardware version numbers, performance, and configuration, including work tools or other peripheral devices attached to Assets.
• Electronic Data, including sensor logs, trends, histograms, event data, other alerts, digital state data, fault codes, service meter hours, electronic data files downloaded manually or automatically from an Asset, troubleshooting data, and other data, depending on the Customer and Asset and communication channel used by a Device.
• Device Location Information, including the physical location of an Asset (e.g., determined using satellite, GPS, cell phone tower, Bluetooth or Wi-Fi signals).
• Event Recorder Data, including location, speed and direction.
• Service and Maintenance History, including work orders (records of all maintenance, repair, parts purchases, replacement and modification to an Asset), component life (history of usage and wear life of a component), maintenance schedule, planned maintenance, warranty coverage data, maintenance and repair contracts, service intervals (scheduled interval for planned maintenance of component replacement activities for an Asset), component lists (lists of parts that make up an Asset) and service letters (describing special service actions recommended by manufacturers to correct a known problem with an Asset).
• Site and Environmental Conditions.
• Patterns of Use, including any user-defined information relating to a product you provide to us through a Digital Offering.

How we may collect data

Data collected through your use of our products and/or services

We may collect information about your use of our Products and/or Services. For example:

• Through Platforms / Applications / Devices: We may receive information directly via cellular or satellite link, or radio or Ethernet connection from Assets equipped with an Application or a Device that was either pre-installed or installed by us, which may include System Data.
• We could also receive information through your use of our single sign-on services, these services will allow us to use your login credentials to authenticate your identity and provide you with the option to share certain personal information with us.

Other ways we collect information

We also may collect other information about you, your device, or your use of the services in ways that we describe to you at the point of collection or otherwise with your consent. You may choose not to provide us with certain types of information but doing so may affect your ability to use some of the products and services.

How we may use information

We may use collected information for, among other things, the following purposes:

To provide services to you and others:

• To allow you to monitor the status of Assets, to complete and fulfil orders, and to communicate with you regarding your purchase or rental of Assets and your purchase of Asset parts and provide you with related customer service.
• To fulfil customer support agreements, perform maintenance and repairs and deliver rental Assets or parts.
• To make recommendations regarding safety, Asset health and maintenance.
• To enhance the safety of machine operations, including by tracking proximity to Assets or other objects.
• To enable remote troubleshooting.
• To provide you with location-based services and content.

For other general business purposes:

• To conduct market research.
• To perform data analytics, audits, improve products, develop new products, enhance, improve or modify our Digital Offerings, identify usage trends and operate and expand our business activities and for statistical analysis based on aggregated and de-identified data, such as benchmarking reports.
• To provide services to Customers, manage workflow, monitor repairs, project future maintenance and service, and troubleshoot issues.
• To validate effectiveness of recommendations, resolve complaints, and fulfil orders.
• To manage Asset and parts inventory in order to provide you with machines, parts and services.
• To manage a fleet of owned or rented Assets.
• To develop digital applications.

How we may disclose information

Except as described in this Asset Data Management Statement, we may also disclose information: